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Contact Us

Call Us:

Customer Service: 256-718-4200
Mortgage Loans: 256-718-4241
To Report a Lost or Stolen Debit Card: 1-844-202-5333
Credit Card Customer Service: 1-866-598-1769

 

    Email Us

    This email is for general questions that do not contain sensitive information (social security numbers, account numbers, balances, etc.).

     

    Main Office
    201 South Court St

    Florence, AL 35630

    Lobby Hours: Mon. – Fri. 9:00 a.m. until 5:00 p.m.

    Drive-In Hours: Mon. – Fri. 7:30 a.m. until 5:30 p.m, Saturday 8:00 a.m. until Noon.


     

    Killen Branch
    1455 Highway 72
    Killen, AL 35645

    Lobby Hours: Mon. – Fri. 9:00 a.m. until 5:00 p.m.

    Drive-In Hours: Mon. – Fri. 9:00 a.m. until 5:30 p.m, Saturday 8:00 a.m. until Noon.


     

    Mortgage Lending Office (Lauderdale County)
    301 S Court St.
    Florence, AL 35630

    Hours: Mon. – Fri. 9:00 a.m. until 5:00 p.m


     

    Muscle Shoals Branch
    1027 East Avalon Ave
    Muscle Shoals, AL 35661

    Lobby Hours: Mon. – Fri. 9:00 a.m. until 5:00 p.m.

    Drive-In Hours: Mon. – Fri. 9:00 a.m. until 5:30 p.m, Saturday 8:00 a.m. until Noon.


     

    St. Florian Branch
    4350 County Road 47
    Florence, AL 35630

    Lobby Hours: Mon. – Fri. 9:00 a.m. until 5:00 p.m. Saturday 9:00 a.m. until Noon.

    Drive-In Hours: Mon. – Fri. 7:30 a.m. until 5:30 p.m. Saturday 8:00 a.m. until Noon


     

    Marshall County Branch
    1720 US Hwy 431.,

    Suite 300,

    Boaz, AL 35957

    Lobby Hours: Mon. – Fri. 9:00 a.m. until 5:00 p.m.


     

    Texarkana Branch
    3809 E 9th St.,

    Suite 7,

    Texarkana, AR 71854

    Lobby Hours: Mon. – Fri. 9:00 a.m. until 5:00 p.m.


     

    New Albany LPO
    805 E Bankhead St.,

    Suite D,

    New Albany, MS 38652

    Lobby Hours: Mon. – Fri. 9:00 a.m. until 5:00 p.m.


     

     

     

     

     

     



    Report a lost or stolen Debit card

    Lost Debit Card

    If you need to report a lost or stolen Debit Card issued by First Southern Bank, please call

    844-202-5333

    Lost Credit card

    If you need to report a lost or stolen Credit Card issued by First Southern Bank, please call

    1-866-598-1769